FAQs
Common Questions
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It depends on scope, but most engagements run 8-16 weeks for an initial build, followed by ongoing support. We scope timelines during the Discover & Audit stage before any commitment.
Yes — we scope MVP builds specifically to help early teams reach product-market fit faster, and can work on a fractional basis between funding rounds.
Regularly. We often embed alongside an in-house team for a specific build, then hand off cleanly with documentation and a support window.
Manufacturing, healthcare, education, retail, real estate, finance, logistics & supply chain, and SaaS & startups — see the Industries page for specifics.
Yes. Most of our client relationships continue past initial launch with a support and iteration retainer.
Fixed-scope for well-defined builds, retainer for ongoing support and iteration. We'll recommend the right structure once we understand the project.
Fixed-price sets a scope and cost upfront — it works when requirements are clear and stable. Time-and-materials bills for actual hours, which fits work that's expected to evolve as we learn more. We'll recommend one over the other once we understand how well-defined your project actually is, rather than defaulting to either.
A clear scope of what's being built and what isn't, a phased timeline, pricing structure, named points of contact on both sides, and the assumptions the estimate depends on — so there's no ambiguity about what happens if those assumptions turn out to be wrong.
Unless a contract says otherwise, you own the code, designs, and IP for anything built specifically for your project once it's paid for. We retain rights only to our own internal tools and pre-existing frameworks that are reused across projects.
Scope changes are normal — we track them as a formal change request with its own cost and timeline impact, rather than quietly absorbing them into the existing budget or silently ignoring the original ask. You always see the tradeoff before deciding.
Interviews with the people who'll actually use the system, a review of any existing tools or codebase, and an architecture proposal with a real timeline and cost estimate attached — before any build work starts. It's the step that turns a rough idea into a plan we're willing to commit to.
Yes. We start with a technical audit to understand what's salvageable versus what needs to be rebuilt, then scope the handoff the same way we'd scope a new project — an honest read on what it will take, not an assumption that everything can be saved.